We’ve been getting more than a few inquiries from clients regarding calls from “Microsoft” or their “Internet Service Provider” saying that they have detected unusual activities emanating from their computers and the computer may have been hijacked and is being used for spamming, etc.
Not surprisingly, the caller has a solution and it comes with a price. STOP RIGHT THERE and call us or some other specialist that you can trust.
Believe me, Bill Gates and Company are not going to call you with this information. Your ISP MAY call if they see unusual activity that they feel can harm the network, e.g. hundreds or thousands of outgoing emails, but they will not be trying to sell you a scanning or antivirus solution. They may block your access until the problem is resolved, however.
From our perspective, any remote tuning is questionable if not totally bogus, but that is your decisin. Just be careful – it can be a jungle.
